Hotel Indigo - Edinburgh - Princes Street By Ihg, Edinburgh ➤ Reviews, Rooms & Prices 2025

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About the Hotel

20 Princes Street, Edinburgh, United Kingdom, EH2 2AN

Hotel Indigo - Edinburgh - Princes Street By Ihg is a 4-star hotel influenced by the city's literary roots. The property features a restaurant, a bar, and offers family-friendly amenities. Each room provides stunning views across the city.

Rooms & Amenities

Guest rooms are uniquely styled with comfortable king-sized beds, complimentary WiFi, a flat-screen TV, and spacious bathrooms featuring rainfall showers. The hotel offers a range of rooms and suites, including a Junior Suite with a separate seating area and a Deluxe Suite providing city views.

Dining & Bar

Dining options include Twenty Princes Street Grill & Smokehouse, known for its impressive menu featuring Josper grilled steaks and seafood prepared with locally sourced ingredients. The Juniper Bar offers a dynamic cocktail menu set in a relaxed environment with stunning views across the Old Town.

Services & Local Area

Hotel Indigo provides family-friendly amenities such as kids' packs and the option for cots and rollaway beds. The hotel is located within walking distance of key attractions, including Edinburgh Castle and the Scottish National Gallery, making it a suitable base for exploring the city.

Transportation & Attractions

Edinburgh Waverley train station is a short walk away, enhancing accessibility. Nearby, visitors can find an array of shops and eateries, as well as historical landmarks and beautiful parks, such as Princes Street Gardens and the Scott Monument.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium King Room

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Queen Suite City View

Max:

2 persons

20 m²

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Premium King Room City View

Max:

2 persons

22 m²

Bed options:

1 King-size bed

City view

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Edinburgh400 m

Airports

Edinburgh (EDI) 13.9 km

Dundee (DND) 96.7 km

Train

Edinburgh Waverley Railway Station200 m

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

20 Princes Street, Edinburgh, United Kingdom, EH2 2AN

Map view

street view

20 Princes Street, Edinburgh, United Kingdom, EH2 2AN

City landmarks

Museum

Edinburgh Castle

1.1 km

Museum

National Museum of Scotland

1.1 km

Queen's Drive Holyrood Park

Arthur's Seat hike

2.1 km

Palace

Palace of Holyroodhouse

1.3 km

Gallery

Scottish National Gallery

700 m

Royal Mile

820 m

High Street 2 Warriston's Close

The Real Mary King's Close

610 m

Park

Princes Street Gardens

1.0 km

St. Andrews House 2 Regent Road

Calton Hill

620 m

Museum

Camera Obscura and World of Illusions

900 m

32 Calton Hill

Nelson Monument

630 m

Museum

The Writers' Museum

740 m

Museum

Gladstone's Land

750 m

Botanical Garden

Royal Botanic Garden Edinburgh

1.8 km

Museum

Museum of Childhood

650 m

Nicolson Street

Surgeons' Hall Museums

940 m

Museum

Dynamic Earth

1.3 km

Museum

John Knox House

720 m

53 Princes Street

Princes Street

640 m

Museum

The Museum of the Royal Scots and the Royal Regiment of Scotland

860 m

Gallery

Scottish National Gallery of Modern Art One

2.1 km

354 Castlehill

The Scotch Whisky Experience

910 m

Square

Grassmarket

1.2 km

Park

Holyrood Park

2.6 km

Nearby

Church

St Giles' Cathedral

570 m

Monument

Scott Monument

320 m

Store

Edinburgh Old Town

550 m

2 Chalmers Close High Street (opposite Museum of Childhood on Royal Mile)

Brass Rubbing Centre

560 m

Gallery

City Art Centre

450 m

Church

Mercat Cross

500 m

Restaurants

The Cafe Royal

100 m

19 West Register Street

Saigon Saigon

110 m

14 South St. Andrew Street

Dishoom Edinburgh

160 m

3a St Andrew Square

The Guildford Arms

90 m

1-5 West Register Street

Wahaca Edinburgh

90 m

16 South St Andrew Street

The Voodoo Rooms

80 m

19A West Register Street

Cafe Royal Oyster Bar

80 m

19 West Register Street

Lady Libertine

60 m

25 West Register Street

Costa Coffee

250 m

Unit P1/P2 Princes Mall

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

Great location

Friendly staff

Room noise

Chaotic return to the hotel

7.6/10

Very good

Rooms

7.1

Location

8.9

Service

8.0

Dining

7.3

4.5/5 based on 333 reviews

#51 of 152 hotels in Edinburgh based on Tripadvisor

John

United Kingdom, March 2024

7.8/10

I had a fantastic stay at the hotel! The room had a brilliant power shower and lovely surprise of decorated chocolates, plus complimentary soft drinks and snacks in the fridge. The view overlooking Princes Street was amazing. Although the room wasn't ready on arrival, they made up for it with complimentary drinks. The service was incredibly friendly, but there were a few instances of noise in the early morning. The location was ideal, especially for those traveling without a car, with fantastic views of Edinburgh Castle. The dining experience was average with slow service during busy weekends. Overall, a great value for a shopping weekend in the city center.

Rooms

9.0

The fabulous bedroom and bathroom looked over Princes Street, offering superb views of Edinburgh.

Service

7.0

The staff were incredibly friendly.

Location

9.0

The hotel is right in the center of Edinburgh, making it perfect for a shopping weekend. I loved the view of Edinburgh Castle from the bar/restaurant.

Dining

6.0

The dining experience was decent, but there were delays during busy times. Standard Scottish breakfast with limited options.

Facilities

8.0

The hotel provides convenient facilities, including room service and laundry services.

Anna

United States, March 2024

8.2/10

The hotel is perfectly located, just across from the Waverly Train Station, with a superb view of the castle and the Royal Mile. The room was small with some maintenance issues, but the service was outstanding despite some minor oversights. Dining was top-notch, and the central location was convenient for exploring the city.

Rooms

6.0

The room I stayed in was very small and faced building works, but it was clean and had a nice ambiance.

Service

9.0

The service at this hotel was outstanding. The staff was super friendly, helpful, and efficient, making my stay very comfortable.

Location

9.0

The location is perfect, right in the heart of the city with easy access to the train station and local attractions.

Dining

9.0

The dining experience was excellent with a good variety of options and great service.

Facilities

8.0

The hotel had all the necessary facilities for a comfortable stay, enhancing my overall experience.

Peter

United Kingdom, February 2024

7.0/10

The hotel offers spacious rooms, but we had issues with electricity in the first one and got moved around until we found a better room. The service was lacking at check-in but improved during our stay. The prime location makes it easy to explore Edinburgh. Overall, a decent stay with ups and downs.

Rooms

7.0

The rooms were spacious but had electricity problems initially. Eventually, we managed to settle in a better room.

Service

6.0

While the check-in lacked information, the staff became friendlier and more helpful over time.

Location

9.0

The hotel is strategically located near Royal Mile and the train station, which made moving around Edinburgh convenient.

Dining

5.0

The dining experience had its highs and lows, with some great options alongside disappointing ones.

Facilities

8.0

The hotel offers a range of facilities to make the stay more comfortable.

Stephanie

United States, January 2024

8.4/10

I had a mixed experience during my stay at the hotel. The rooms were nicely decorated and comfortable, but being located at the back close to the extractor fans of nearby fast-food restaurants caused an unpleasant stale smell even with the windows closed. Despite this, the room size was good enough for a comfortable stay.

Rooms

7.0

The rooms were nicely decorated and comfortable.

Service

9.0

I had a great interaction with Brian and Tony who were incredibly helpful and accommodating. They went above and beyond to make our stay enjoyable. However, I noticed a small lapse in cleanliness as they didn't clean the table properly during service.

Location

10.0

The hotel's location couldn't have been more perfect, right in the center of Edinburgh within walking distance to major attractions like the castle and the Old Town. It made exploring the city a true pleasure.

Dining

8.0

I was pleasantly surprised by the dining experience at the hotel. Despite some initial doubts, the food was amazing with a good selection and attentive table service. It exceeded my expectations.

Facilities

8.0

The hotel offers a range of facilities that cater to various needs, enhancing the overall stay experience.

Emil

United States, January 2024

6.8/10

Staying at the hotel was a bit challenging due to the noise coming from the building across the road at night, but we eventually managed to get some rest. The price for the room was fair considering the circumstances. The location was excellent for exploring Edinburgh but getting back to the hotel felt a bit chaotic with loud noises along the way during our visit to the Xmas market.

Rooms

6.0

Our room faced the back of the hotel, and the noise from the neighboring building made it hard to sleep until late at night. It was tough to rest properly. The room was decent but not ideal for the interrupted sleep we experienced.

Service

8.0

They made the effort to ensure our comfort and were an asset during our stay.

Location

7.0

The location of the hotel couldn't have been more convenient, right in the heart of Edinburgh near major attractions and directly across from the Waverley train station. However, the journey back to the hotel was not as serene as expected, with noisy corridors and stairways causing some disturbance.

Dining

7.0

While the lack of breakfast was a downside, the hotel's proximity to various dining options made up for it. We enjoyed a delicious vegetarian couscous nearby, which was a nice culinary experience despite the hotel not offering breakfast.

Facilities

6.0

The hotel provided the essential amenities, but the noise disturbances affected our overall experience. The facilities were decent, but the interruptions from the neighboring building took away from a truly relaxing stay.

Great location

Room noise

Alistair

United Kingdom, November 2023

8.2/10

Staying at this hotel was a delightful experience. The rooms, though cozy, were nicely decorated for a birthday surprise, offering lovely views of Edinburgh. The service was outstanding, with the staff going above and beyond to ensure our comfort. The location was ideal for exploring the Christmas markets and local attractions. While the dining options were varied, some aspects were underwhelming. Overall, a charming hotel with a few minor drawbacks.

Rooms

8.0

The room at the back of the hotel was secretly decorated for a birthday surprise, offering nice views of Edinburgh. It was a bit squeezy as expected due to the hotel's age.

Service

9.0

The staff here truly shone, going above and beyond to make us feel welcome and comfortable throughout our stay.

Location

10.0

The hotel's location was absolutely perfect for our visit to the Christmas markets, just across the road from the hotel. Ideal for exploring the city and shops.

Dining

7.0

The dining experience, while generally nice and offering something for everyone, felt a bit rushed and underwhelming, possibly due to current restrictions.

Facilities

7.0

The hotel offers essential amenities and services, although there were some issues with heating control in specific rooms.

Philip

United Kingdom, July 2023

8.2/10

The hotel had clean and excellent location rooms, but there was some noise from a nearby store room all night and the rooms were not in the best condition. It was a struggle to get the heating to work. The staff were all very pleasant and accommodating but not overly friendly. The location was brilliant, directly opposite the train station but quite dated in some areas. The dining was delicious with a good selection. The facilities were well-kept.

Rooms

7.0

The rooms were clean and in an excellent location.

Service

8.0

The staff were all very pleasant and accommodating.

Location

8.0

The location was brilliant, directly opposite the train station.

Dining

9.0

The dining was delicious with a good selection.

Facilities

9.0

The facilities were well-kept.

Geoffrey

United Kingdom, July 2023

7.6/10

The hotel is perfectly located right in the heart of Edinburgh, within walking distance of major attractions. The rooms were a good size but in need of a makeover. The service was friendly and accommodating, though not very attentive at times. The location is excellent for exploring the city, despite some noise. The dining experience was pleasant overall, with a nice meal option. Facilitiess are basic but satisfactory.

Rooms

7.0

The rooms were a good size but in need of a makeover. Not made up promptly.

Service

8.0

The staff were friendly and accommodating, but not very attentive at times.

Location

9.0

The hotel's location is excellent, right in the heart of Edinburgh, within walking distance of major attractions despite noise issues.

Dining

7.0

The dining experience offered a nice meal option but some noise.

Facilities

7.0

Basic but satisfactory facilities.

Great location

Room condition

Henry

United Kingdom, June 2023

7.6/10

The suite overlooked princes street with smart book-themed decoration, but some cleanliness issues were discovered under the sofa, old socks found, and maintenance issues like broken toilet seat and non-working fridge were present. Noise from bottle disposal in the courtyard below was disruptive every morning.

Rooms

7.0

The suite was smartly decorated with a book theme, which I absolutely loved, but unfortunately, cleanliness issues were found under the sofa and a few maintenance problems like a broken toilet seat and non-working fridge were present.

Service

8.0

The service staff were brilliant given the restrictions and provided fantastic information about the city. However, they were not very attentive during my stay.

Location

9.0

The location was excellent, even closer to the train station than I expected. The hotel is conveniently situated across from Waverly station and near many attractions, although noise from the courtyard was a bit disruptive in the mornings.

Dining

7.0

The evening meal staff were very pleasant and the restaurant's location was convenient for the train station. The dining selection was quite complete, catering to various tastes, but there were some minor issues overall.

Facilities

7.0

The hotel provided room service, dry cleaning, housekeeping, laundry, and a welcome drink, offering useful amenities despite some issues encountered during my stay.

Willie

United Kingdom, June 2023

8.0/10

The hotel's rooms are lovely and spacious, but cleanliness could be improved. Great location directly across from the train station, perfect for tourists.

Rooms

7.0

The rooms are lovely and very spacious, but cleanliness was not as expected.

Service

8.0

The staff were friendly and helpful, especially when our room wasn't cleaned.

Location

9.0

The hotel is centrally located, directly across from the train station entrance, making it convenient for travelers.

Dining

8.0

Facilities